Support

Nutrition, workout, and weight tracking — here to help if something's not working right.

Contact us

Email support@kalorie.fit for bug reports, account issues, billing/subscription questions, or feature requests. We typically reply within a few days.

How do I cancel my Kalorie Premium subscription?

Subscriptions are managed through your Apple ID, not inside the app. On your iPhone: open Settings › [your name] › Subscriptions › Kalorie, then choose Cancel Subscription. You can also manage this from the App Store app under your profile.

How do I restore a purchase on a new device?

Open Kalorie, go to the Premium screen, and tap "Restore purchases." Make sure you're signed in with the same account you originally subscribed with.

Why do I have a daily limit on AI food scans?

Free accounts get 5 AI scans per day (10/day with Premium). You can also watch a short rewarded ad to unlock extra scans on the free plan.

How do I delete my account or my data?

Open the app and go to Settings → Account → Delete Account. This permanently deletes your account and all associated data and can't be undone. If you're unable to access the app, email us at support@kalorie.fit instead.